We are looking for a Lead Digital Analyst to join Acorn Insurance who is passionate about using data and commercial insight to optimize customer journeys and improve conversion, engagement and retention.
As the Lead Digital Analyst you will be responsible for using various data sets and analytics tools to derive strategic insights and propose improvements to accelerate our growth across digital channels.
You need to have a passion for proactively identifying problems and opportunities and work closely with Operations, Pricing and Product to solve these problems. Ideally, the successful applicant will have previous experience in regulated industries.
Job title: Lead Digital Analyst
Location: Liverpool City Centre on a hybrid basis
Working hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm
Salary: £60,000 -£80,000 DOE
What you will be doing:
1. Merge and use different types of data to analyze product performance,acquisition channels and customer journeys; proactively identify opportunities for improvement and work across the business to put measures in place.
2. Regularly measure the performance of our purchase and self-service journeys to uncover new growth or efficiency opportunities; drive a culture of execution, ensuring that recommendations are acted on.
3. Connect multiple data sources in Look...