Job Type: Full-time
Schedule: Monday to Friday - 8 am to 4 pm, 9 am to 5 pm, and 10 am to 6 pm on a rota basis
Salary: £28,000.00-£34,000.00 per year
Education: A-Level or equivalent (preferred)
Experience: Account management: 1 year (preferred), sales: 1 year (preferred)
Location: Barnsley (on site)
Are you ready to be part of a dynamic team at the forefront of transforming the technology and managed services industry? Our client, a leading Managed Service Provider (MSP), is seeking a passionate and driven individual to join their team on their mission to deliver cutting-edge solutions and exceptional service to their clients.
Company Overview:
Not just another MSP - our client is dedicated to revolutionising the way businesses experience technology. With a focus on business mobiles, phone systems, broadband, IT services, cybersecurity, hosted telephony, contact centres, and IT hardware repair, they are extremely proud to serve prestigious organisations such as Laurent Perrier, Matalan, Smith & Nephew, Hilton Hotels, and Ted Baker.
As a Desk-Based Account Manager, your key responsibilities will be to:
Serve as the primary point of contact for assigned client accounts, addressing inquiries, resolving issues, and managing client expectations.
Collaborate with the Account Director to develop and implement account strategies to meet client objectives and drive business growth.
Prepare and present regular status updates, reports, and performance ...