Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.
We are looking for a highly motivated, passionate HR professional who would be responsible for providing Employment Law advice and support to the organisations current clients and prospective clients, throughout different sectors across the UK, with the aim to provide high quality advice and engage clients with their product delivery. The role will require you to work within a team, providing legally compliant solutions to clients by telephone in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any commercial options that are non-compliant and the risks these present.
Key Responsibilities as a Employee Relations Advisor:
To ensure that personal knowledge of HR and Employment Law is continually updated.
To actively own and lead cases to resolution, building rapport and relationships with clients on each interaction.
To proactively call and advise clients using "insights" gained from data on Bright.
To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.
To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided.
To review client documentation and provide advice accordingly taking the...