Join Our Team
Are you ready to embark on a rewarding journey within a leading luxury student accommodation provider in Newcastle? We're thrilled to invite passionate individuals to apply for the role of Lettings Consultant at 3 of our prestigious sites in Newcastle.
Key Responsibilities:
* Engage with prospective tenants both in-person and through various channels such as phone and online to address letting inquiries with warmth and professionalism.
* Conduct viewings across our three blocks, showcasing the unique features and amenities of each unit to potential tenants.
* Provide expert guidance to tenants, recommending the most suitable developments that align with their needs and preferences.
* Handle administrative tasks efficiently, including tenant referencing and issuance of tenancies, ensuring seamless processes for all parties involved.
* Collaborate effectively with the CRM team, offering support and expertise whenever necessary to enhance overall customer experience.
Desired Skills and Qualifications:
Proven track record in customer service, with proficiency in face-to-face and telephone interactions.Confidence in communicating with clients and customers, ensuring their needs are met with professionalism and empathy.Impeccable attention to detail and strong problem-solving abilities, with a commitment to delivering excellence in all tasks....