3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st – 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role:
1. Knowledge of Microsoft Word, Excel, ...