* Supporting sales reps in UK and Germany and liaising with them to ensure that orders are processed correctly and that the customers' requirements are met.
* Assisting with looking after a German and UK based Sales Representative and all the orders/quotes which comes from his customers.
* Communicating directly with customers via email and telephone to deal with queries and issues.
* Working at tradeshows and at showrooms in the UK, France and Germany several times a year, serving customers, taking orders and answering questions regarding our product.
* Working with freight agents and warehouse staff to organise the logistics of collections and deliveries.
* Arranging special orders for Key accounts based in UK and Germany.
* Handling credit control of customers based in Germany.
* Additional admin roles will include aiding the Shipping Department on a need to basis.
Requirements:
* Fluent in German (any other languages would be an advantage).
* Experience in administration and in dealing with customers.
* An organised multi-tasker who is able to prioritise their workload and work under pressure in a very busy team.
* As the role involves working closely with sales representatives and directly with customers (both on the telephone and in person) it is essential that the candidate is confident and friendly with a good telephone manner.
* Experience using Excel and CRM software.
* Experience working in a sales-orientated environment.
We're ideally looking for a starting salary of £25-27k
* Dealing with administration and confirmation of sales orders in English and German.
* Supporting sales reps in UK and Germany and liaising with them to ensure that orders are processed correctly and that the customers' requirements are met.
* Assisting with looking after a German and UK based Sales Representative and all the orders/quotes which comes from his customers.
* Communicating directly with customers via email and telephone to deal with queries and issues.
* Working at tradeshows and at showrooms in the UK, France and Germany several times a year, serving customers, taking orders and answering questions regarding our product.
* Working with freight agents and warehouse staff to organise the logistics of collections and deliveries.
* Arranging special orders for Key accounts based in UK and Germany.
* Handling credit control of customers based in Germany.
* Additional admin roles will include aiding the Shipping Department on a need to basis.
Requirements:
* Fluent in German (any other languages would be an advantage).
* Experience in administration and in dealing with customers.
* An organised multi-tasker who is able to prioritise their workload and work under pressure in a very busy team.
* As the role involves working closely with sales representatives and directly with customers (both on the telephone and in person) it is essential that the candidate is confident and friendly with a good telephone manner.
* Experience using Excel and CRM software.
* Experience working in a sales-orientated environment.
We're ideally looking for a starting salary of £25-27k
* Dealing with administration and confirmation of sales orders in English and German.
* Supporting sales reps in UK and Germany and liaising with them to ensure that orders are processed correctly and that the customers' requirements are met.
* Assisting with looking after a German and UK based Sales Representative and all the orders/quotes which comes from his customers.
* Communicating directly with customers via email and telephone to deal with queries and issues.
* Working at tradeshows and at showrooms in the UK, France and Germany several times a year, serving customers, taking orders and answering questions regarding our product.
* Working with freight agents and warehouse staff to organise the logistics of collections and deliveries.
* Arranging special orders for Key accounts based in UK and Germany.
* Handling credit control of customers based in Germany.
* Additional admin roles will include aiding the Shipping Department on a need to basis.
Requirements:
* Fluent in German
* Experience in administration and in dealing with customers.
* An organised multi-tasker who is able to prioritise their workload and work under pressure in a very busy team.
* As the role involves working closely with sales representatives and directly with customers (both on the telephone and in person) it is essential that the candidate is confident and friendly with a good telephone manner.
* Experience using Excel and CRM software.
* Experience working in a sales-orientated environment.
We're ideally looking for a starting salary of £25-27k
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