Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a bright and enthusiastic linguist or humanities graduate to join our Operations team working on our many and varied tours and early music festivals. This is a stimulating role and would suit someone who is client-focused, good at detail, has an interest in the arts, and is prepared for some travel, in the UK and overseas.
We are seeking a fluent Italian and/or German speaker, or a humanities graduate.
The role:
1. Booking hotels, transport (flights, trains, coaches), restaurants, visits.
2. Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).
3. Briefing the tour leaders; compiling their documents; giving feedback.
4. Answering the phone to clients, helping with their queries, checking availability, taking bookings.
5. On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.
6. Costing tours; keeping to budget.
7. Updating our database; working with our website.
8. Keeping reading lists, background information, and online resources up-to-date.
9. Proofing client documents, brochure text and website content.
10. Attending client events and tour managing; travelling to pro...