We are working with a professional company based near Ledbury who have a fantastic opportunity to join their busy, friendly team who run events for both corporate and private customers.
The whole team work towards ensuring that guests attending the events have a truly memorable and positive experience and therefore exceptionally high standards of customer care and the ability to liaise with people at all levels is essential.
Key duties include:
* Providing administration for all client bookings and supporting them through the full event experience.
* Hosting all clients and visitors on site
* Responsible for the presentation of all client areas, ensuring they meet modern 5-star standards
* Ordering and maintaining basic stock levels
* Responding to and actioning calls/voicemails including client enquiries and group emails
* Coordinating the pre-attendance and event qualification process
* Coordinating catering for all retail bookings
* Maintaining the accuracy of forthcoming bookings and new diary bookings (making amendments and updating any cancellations)
* Planning the diary in accordance with staff requirements, working rotas and resource availability
* Keeping in house systems updated, creating diary sheets, populating staff rotas and publishing shifts.
* Reconciling budgets, tracking revenue along with monthly finance reporting
* Adhering to all company processes and procedures
This is a varied and busy...