Exciting opportunity for an Application Support Engineer to join a growing business based in Wallingford, offering up to £45,000 plus excellent benefits and career prospects (as well as hybrid working)The RoleAs Application Support Engineer, you'll Be responsible For
* support internal and external stakeholders on a bespoke application / product
* work on a help desk, supporting users through application issues
* troubleshooting issues, working closely with technical specialists/developers to resolve issues
* support ongoing enhancements and changes (testing, documentation, continuous improvements)
* query databases, ad-hoc scripting and project work etc.
About YouApplicants for the Application Support Engineer will have:
* prior experience gained in a similar role, supporting software application / products
* have excellent communication and service skills, as well as stakeholder engagement (technical and non-technical)
* skills with some programming / scripting languages for troubleshooting (e.g. Python, C#, SQL, HTML)
* database skills (e.g. SQL queries)
* experience working on a help desk and working with help desk systems (e.g. Jira or similar)
* cloud experience / knowledge (e.g. AWS, Azure)
On offerSalary up to £45,000 plus excellent benefits, including hybrid working
Robert Half Ltd acts as ...