Employer description:
Vaughan Data Systems have been delivering traditional package based and bespoke software solutions, network installations as well as IT Support for the small to medium enterprise since 1992 in Birmingham, Bromsgrove, Worcester, Redditch, Droitwich, Kidderminster and throughout the Midlands.
Overview: They are looking for a keen IT Technician Apprentice to assist with providing their customers with IT Support. The role will involve a variety of tasks that give a broad insight into the daily challenges of IT.
Salary: £13,000 - £15,500 per annum.
Duties: As IT Technician Apprentice you will assist with:
* Providing remote support to clients for Microsoft platforms
* Fixing, preparing and replacing hardware for clients
* Supporting with installing and configuring computer systems
* Diagnosing hardware and software issues
* Troubleshooting system and network problems, as well as diagnosing and solving problems
* Logging calls and ensuring management of database
Essential skills to have:
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Team working
Entry requirements:
1. 3 GCSE's (or equivalent) at grades 4+...