Job Title - Customer Services Officer
Location - Bournemouth BH2
Contract - Temp
Hours - 37
Role summary -
This company is currently seeking a highly motivated and experienced Customer Services Officer to join their team. As a Customer Services Officer, you will be responsible for providing exceptional customer service to clients and customers while working collaboratively with the team to ensure that all tasks are completed efficiently and effectively. This is a great opportunity for someone who is looking for a challenging and rewarding role in a dynamic and fast-paced environment.
Key Responsibilities:
* Provide excellent customer service to clients and customers.
* Work collaboratively with the team to ensure that all tasks are completed efficiently and effectively.
* Respond to customer inquiries and complaints in a timely and professional manner.
* Process customer orders and payments accurately and efficiently.
* Manage and update customer information in the company's database.
* Identify and escalate issues to the appropriate team members as needed.
* Assist with other duties as assigned by the manager.
Requirements:
1. Previous experience in a customer service role.
2. Excellent communication and interpersonal skills.
3. Stro...