About Our Client
Our client is a global leader in the technology & telecoms sector. They pride themselves on their innovative approach to digital solutions and their commitment to excellent customer service.
Job Description
* Deliver on 2 core product categories commercial growth objectives; exceeding revenue and share of critical metrics
* Analyse key competitor proposition developments, benchmarking vs what the client does
* Develop and implement the commercial strategy for D2C driving premium market share
* Optimise profitability, tailoring the D2C proposition to deliver acquisition / retention targets
* Develop deep understanding of eCommerce levers behind the product categories commercial success
* Deliver improved sales deduction/return on investment; identify incremental sales opportunities to profitably grow the product categories for D2C
* Ensure strategy can be credibly delivered, with a clear delivery roadmap, plans and effective governance to ensure continual improvement
* Develop deep understanding of the D2C consumers from these product categories; identifying differences between customer cohorts across the full product mix
* Ensure proposition roadmap delivers both new customer acquisition and increases LTV from D2C customer base; stimulating desire to upgrade, and cross-sell opportunities
* Input new business and innovation requirements into the SLT to ensure they maintain a roadmap of innovation that enhances the overall customer offering
* Be able to confidently articulate and back up trading direction with data; to build a sustainable long-term business
* Incorporate divisional priorities into overarching D2C Strategy; developing activities and pilots for adoption by D2C Commercial, Marketing and Onsite teams to enhance premium sales and profitability
* Collate, summarise and share results from pilot activities, to evolve and improve execution for future roll-out and expansion
The Successful Applicant
A successful Propositions and Category Management Lead should have:
* Demonstrable experience in building a commercial strategy to deliver both revenue and profit
* Experience working in and leading cross-functional teams
* Strong strategic, analytical and commercial competence
* Successful influencer with natural gravitas; excellent communication skills
* Self-motivated, driven, creative problem solver and very resilient
What's on Offer
* Basic salary: £108,000 - £126,000 per annum
* Car Allowance
* Hybrid working model: 3 days in the office and 2 days at home
* Bi-annual bonus scheme
* Pension contribution
* Holiday 25 days per annum plus bank holidays
* Access to staff sales discount
* Access to 'Reward Plus' discount shopping
* 3 x volunteering days
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