Want to work for a company with great people and great progression opportunities? Look no further:The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support.Who do this role suit?
* Those within a commutable distance of Southampton, Fareham, Havant.
* Those who are 1st line looking to move in to a 2nd Line Telco support role
* Those who are working in a 2nd Line Telco role, who are seeking an opportunity to further upskill.
* Those who are passionate, driven and keen to learn.
The ideal candidate, will have experience across the following areas;
* Experience in Microsoft environments, Microsoft 365 or similar
* Cabling and Networking, including switches.
* Hosted Telephony Solutions.
* Routers and Firewalls such as WatchGuard.
* Virtual & On-Prem servers
As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong.This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunit...