We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.
What you'll be doing
We are looking for an Operations Supervisor for our Plumber, Wet Trades and Painters, within our Repairs and Maintenance Team. In this role you will be responsible for the delivery and management, including repair and service quality, productivity, service delivery costs, financial return and performance health and safety and compliance of the team that they will manage. This includes but is not limited to responsive repairs, planned programme of works, empty properties, kitchens and bathrooms, and safety programmes.
1. You will be expected to own and deliver an ongoing repairs and maintenance service to all our housing stock and communal areas that we manage along with all CHP's partnership working agreements.
2. Provide effective line management and development of a multi-skilled, flexible operational service delivery team, creating a culture which focuses on customer excellence, value based managed and deliveri...