About Our Client
Our client is a world-leading, freight forwarding business based in the United Kingdom. The business has over 4 offices nationally and provide air, road, sea and cross-trade products for a world-wide freight service - along with warehousing and transport solutions. The business has observed year-on-year growth of 18% with revenues in excess of £85 million!
Job Description
As a Freight Branch Manager you will report into the Freight Operations Director in the Birmingham office. You will be responsible for the following areas of responsibility:
* Direct management of 15-25 air, road and sea freight experts
* Engage and motivate the Freight Forwarding team through coaching, performance management and appraisal techniques.
* Ensuring maximum operational effectively & efficiency across all aspects of the freight operations
* Ensuring the Department is meeting KPI's & budgetary requirements
* Full responsibility of the management and development of the employees within the department. I.e. Performance management, Absenteeism, MPPs, disciplinary hearings with support of Directorship & HR Department. Ensuring that people resources within the department cover the department workloads. I.e. managing the leave calendar, desk holiday or sickness cover. First line of escalation or support. Interviews and new starter training. Apprentice mentorship. To hold monthly and/or weekly department meetings.
* Ensure Standard Operating Procedures and Service Level Agreements are in place, and complied with, for all business handled by the branch.
* Responsible to ensuring all relevant customer and supplier rate cards are filed with validity periods monitored and controlled
The Successful Applicant
The successful Freight Branch Manager will be commute to Solihull, Birmingham, whilst also encompassing the following skills:
* 5+ years experience in Freight Forwarding (air, sea, road or cross-trade)
* Experience at a supervisory or branch management level
* Expert knowledge of Freight quotations, pricing, facilitation
* Customs knowledge across the freight sector
* Knowledge of a variety of road or air freight areas (bulk, breakbulk, LCL, FCL containers, RoRo, general cargo, GSA, AOG, time-critical)
What's on Offer
* £60,000-£80,000
* Car Allowance (circa £8k)
* 32 days annual leave
* Company profit share & bonus scheme
* PerkBox Benefits account
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