The importance of your role.This is your chance to be part of something a bit different. You’ll be part of the most important aspect of our business – our customers. With your expertise and professional experience, you’ll provide really wonderful customer care that will keep our customers coming back – and we think that’s a big opportunity.You’ll help our customers really feel good by offering great advice, and caring service that goes beyond their expectations. Creating a culture where everyone is friendly and passionate about doing the right thing for them. Together these elements will play a big part in making us No 1 for Customer Care.What you’ll be doing day to day.Your friendly and professional personality will really inspire your Optical team. You’ll share your knowledge and experience to offer the very best service and thoughtful customer care.Looking after our customers and our business, your professional approach will help us keep up to date with professional standards, procedures and standards.With a practical approach you’ll not only dispense safely you’ll listen to the needs of customers and offer really professional advice.How will you do it?Getting to know our customers is important to us. It’s more than giving them the information they need, it’s a friendly chat or unique piece of advice they might not have heard before. You’re always reassuring and professional. It’s all about the experience and offering really memorable customer servi...