Red Recruitment is recruiting Customer Service Representatives to join our client, a market leader in acquiring and managing vulnerable customers, helping them find a solution to clearing their outstanding debts.
Due to the nature of this role, the suitable candidates must be empathetic, trustworthy and professional.
The salary for this position is £23,400 per annum, there is also an opportunity to earn up to £29,250 on target earnings.
Benefits and Package for a Customer Service Representative:
* Salary: £23,400 per annum (OTE £29,250) + monthly bonus of £489.50
* Hours: Rotating shift patterns, hours between 8am - 7pm (only 1 7pm finish) and 1 Saturday a month 9am - 2pm
* Contract Type: Permanent
* Location: Leeds (city centre)
* Hybrid (1 week at home, 1 week in the office)
* Monthly bonus up to £487.50 (£5,850 bonus per year)
* 6 weeks training
* 34 days annual leave (including public holidays)
* Employee assistance
* Pension plan
* Gym discounts
* Free on-site parking
* Loyalty reward scheme
* Toast, fruit and free drinks available in the office
* Healthcare plan
* Regular dress code
Key Responsibilities of a Customer Service Representative:
1. Helping customers find a sustainable solution to managing their personal debt
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