**Job Title:** Customer Service Administrator
**Location:** Wellingborough
**Hours:** 35 Hours per Week (8:45am-4:30 Monday to Thursday, 9am-3:30pm Friday)
**Salary:** £11-£11.54/hour, dependent on experience (DOE)
**Start Date:** Immediate
**Duration:** 3 Months (Temporary)
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months. This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions. The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.
**Key Responsibilities:**
- Provide general administrative support to enhance operational efficiency.- Manage and control all relevant documentation effectively.- Handle customer inquiries via phone calls and emails with professionalism and courtesy.- Ensure clinics are well-stocked and receive all goods needed for appointments.- Follow up on and expedite the delivery of any pending goods.
**Candidate Requirements:**
- Demonstrable experience in a customer service role.- A minimum of 5 GCSEs (or equivalent) including Maths and English.- Exceptional communication skills, both verbal and written.- High proficiency in Microsoft Word, Excel, and general ...