Repairs Administrator
Loughborough, Leicestershire
£13 - £16.90 per hour
Temporary ongoing contract
Sellick Partnership Ltd are currently recruiting for a Repairs Administrator to join one of our Leicestershire based clients on a temporary ongoing contract
Daily duties of the Repairs Administrator consists of:
* Utilising databases and CRM to schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
* Understanding Construction skillsets and geographical locations to effectively book works for residents
* Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
* Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
* Respond to emergency repairs in a calm manner
Essential requirements of the Repairs Administrator:
* Planned/Scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting
* Used CRM systems and MS Office packages
* Experience dealing with reports and claims of Damp and Mould (Desired)
If you believe that you are well suited towards t...