Job Description
Job title: UX Researcher
Location: London (Hybrid)
Contract: There will be 3 phases of testing over the course of 2024, the first being conducted beginning of June, second end of August, and another at the end of October.Each phase will be approximately 3 weeks full time
Responsibilities
Guerrilla Testing Programme
* a series of guerrilla testing phases internally on behalf of the UX team
* phases scheduled over 2024: June, August, and October
Test Preparation
* scripts, artifacts, recruitment criteria, and segmentation
* preparation phase will take place in the first week of each testing phase
Testing Phase
* and moderate 30-minute tests with approximately 15 respondents
* participants fluidly throughout the day for each 30-minute slot
* testing phase will take place in the second week of each testing phase
Analysis and Reporting
* synthesize, and report findings from the tests
* phase will take place in the final week of each testing phase
Consistent Testing Approach
* the candidate will conduct all three phases of testing throughout 2024 to minimize domain knowledge uptake.
* to flexibly plan other contracts around each test sprint.
Comfort with Tobacco Product Testing
* a tobacco-related product.
* provide unbiased insights and have a full understanding of qualitative test methods.
Collaboration
* with the wider UX product design team.
* artifacts for key measurements and KPIs including intuitiveness, comprehension, pleasurability, and intended mental models.
Qualifications
Experience:
* in conducting UX research, preferably in a similar testing environment.
* with guerrilla testing methods.
Flexibility
* to flexibly plan other contracts around each testing sprint.
Comfort with Tobacco Products
* conducting research on a tobacco-related product.
* to provide unbiased insights.
Qualitative Research Skills
* understanding of qualitative research methods.
* to analyze and synthesize findings effectively.
Collaboration
* to work effectively with cross-functional teams, particularly with UX product design.
* role requires someone who can efficiently plan, execute, and analyze UX research, particularly in a fast-paced, iterative testing environment. It also demands comfort with testing potentially sensitive products and the ability to provide unbiased insights.