This is great opportunity for a senior level Client Relationship Manager/Account Manager to join the Sales & Marketing team of a growing commercial business in Richmond. This is a true customer support and renewals role, and you will be managing large accounts across the UK and internationally, primarily within EdTech. The role is a mix of coordination and soft sales activity where you will be engaging repeat contacts, developing promotional plans in conjunction with clients and maximising sales activity. It involves UK trips to events c3-4 times a year and may also offer some international trips. This role is fully office-based Monday to Friday. ResponsibilitiesUsing account management skills to maximise sales of training products, primarily to sizeable education and healthcare sector clientsActing as a brand ambassador and source of knowledge, able to clearly articulate information to customers and partnersDeveloping promotional marketing plans and regularly communicate these with international officesConsiderable coordination of events and organising demos for customersMaintaining strong relationships and upselling additional products to current and previous clientsIdentifying new business opportunities and pitching proposalsCoaching of junior sales team members RequirementsA solid background in Client Success or within Account ManagementGraduate calibre candidate, with excellent communication and organisation and excellent personal business presentationStrong project management and coordination abilityAbility to problem solve with ideas and creative thinkingKnowledge and experience with software solutions is desirableHappy to work onsite Monday to FridayFull driving licence preferred