Brook Street Ltd have got a great opportunity for a temporary receptionist role within the Swindon area, to join a fast-paced office, working as part of the admin team.
Start Date: NPS Vetting required which can take 4-8 weeks to process
Location - Swindon
Temporary Contract
Pay Rate: £11.44ph
The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
Prepare, maintain, and collate case and other records, files and management information, in accordance with the standards required.
Receive and distribute information and communications in an appropriate manner, e.g., telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry service
Act as single point of contact within unit for specialist area of work as required
Deal fairly, effectively, and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriat...