Introduction to the NRLA
The National Residential Landlords Association is the UK's largest membership organisation for private residential landlords, supporting and representing over 100,000 members. The association was created from the merger of the RLA and NLA in April 2020.
NRLA members range from full-time landlords running property portfolios to those letting single bedroom flats. Whatever their status, most landlords face the same regulatory and legal challenges, with over 150 pieces of legislation creating hundreds of legal obligations for the private residential lettings sector.
In September 2023, the NRLA acquired Safe2, a provider of all forms of property safety certification. Safe2 provides landlords with a single compliance service to ensure gas, electrical safety and energy performance certificates are up to date.
The NRLA is always looking for enthusiastic and ambitious people to join the team. This role is available in either our Manchester office in Oxford Street or our London office in Gracechurch Street. There is also the option of working from home for up to 4 days per week.
As a small/medium-sized company, we expect and require our people to be adaptable and flexible in their role and willing to try out innovative approaches and develop new skills. In return, we aim to provide a positive working environment where people can learn and develop with the support of other colleagues.
Our members provide over 80% of our revenue and so their satisfaction is vital to our long-term success. Accordingly, we want to attract people who understand this and can always challenge themselves to try to deliver a better service.
In return colleagues will receive a competitive salary and benefits package.
The salary banding for this role is £52,000 - £55,000 (dependent on experience)
NRLA benefits are as follows:
25 days annual leave increasing to 26 days with 3 years’ service, 27 days with 5 years’ service and 28 days with 7 years’ service
Additional annual day off for your birthday
Salary Sacrifice Pension scheme
Life assurance
Cash plan health and wellbeing benefit including EAP and counselling service
Company sick pay
Cycle purchase loans, season tickets loans and interest free staff loans
Complimentary NRLA membership
Non contractual annual bonus scheme relating to individual and organisational performance
We are looking for a fantastic team player to join the NRLA as a Head of Events and Awards!
Event Strategy, Planning & Execution:
● Develop strategy and events plan in line with organisational strategy and objectives.
● Build events schedule that caters to our member segments, including Annual Conference, Awards Ceremony, Regional Events, and internal events.
● Lead team to deliver across all aspects of event logistics, including venue selection, agenda production, content, budget management, online events, reporting.
● Collaborate with other departments to ensure that the events plan is supported and aligned across the organisation.
● Own reporting on performance and learnings for all events.
Stakeholder Management:
● Lead events across department and organisation to ensure effective alignment, planning and delivery of events.
● Work with Commercial and Innovation teams to deliver joint targets on event revenue, membership acquisition and retention, product sales.
● Work with Policy team to create relevant, engaging agendas and content for events.
● Work with Marketing team to ensure that events and awards are built into content plan and supported accordingly.
Awards Strategy, Planning and Delivery:
● Develop Awards strategy for the NRLA.
● Work with Policy team to identify priority awards to enter.
● Lead team to support Policy team on entry submissions, manage attendance at events and manage marketing of award wins.
Budget Control:
● Own event budget to ensure value for money is being delivered across all events.
● Positive ROI to be delivered for all events.
● Work closely with Commercial to ensure full briefing of all information required to enable revenue generating activity.
Team Leadership and Development:
● Demonstrate the NRLA Values in everyday working life.
● Lead and develop high performing team through embedding People Strategy, delivering Performance Reviews and executing regular 121s and team meetings.
● Identify opportunities to keep up to date on latest trends, relevant member interest topics, and new technologies.
Skills and Abilities:
• Strong organisational and project management skills, with the ability to manage multiple events simultaneously from conception to execution.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with internal and external stakeholders. • Ability to create unique and engaging events that attract large numbers of attendees.
• Innovative thinker, with the ability to identify new opportunities for NRLA events.
• Ability to lead and motivate a team and to ensure successful events delivery.
• Strong critical thinking and problem-solving skills to anticipate and address the challenges that may arise before, during and after events.
• Ability to uphold the NRLA’s values.
Essential Experience:
• Must have proven experience in event management and/or project management role.
• Experience with developing events marketing strategies and techniques.
• Hands on crises management and problem-solving experience. • Experience using event management software.
• Experience in setting measurable goals and success metrics for events.
Desirable Experience:
• Experience working for a membership organisation.
• Experience within the property sector.
Useful Knowledge for the role:
• Knowledge of risk management and mitigation strategies and to identify potential risks associated with events such as safety concerns, legal liabilities or reputational risk and implement measures to minimise them.