Role: Stakeholder Management, Relationship & Engagement Officer REF (phone number removed)
Contract Length: Until November 2024
Location: Gloucester
IR35: Inside
Pay Rate to Intermediary: £20.38 - £22.44 per hour
Spinwell is recruiting for a Stakeholder Management, Relationship & Engagement Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE STAKEHOLDER MANAGEMENT, RELATIONSHIP & ENGAGEMENT OFFICER
As a Senior Stakeholder Management, Relationship & Engagement Officer, we’ll ask you, in support of the management team, to lead and provide across our highways portfolio an effective and responsive first point of contact for a range of enquires and submissions in line with relevant policies and procedures. Ensuring we deliver an efficient, accurate and consistent service that reflects our high standards of excellence, both internally and externally across a very broad range of key stakeholders.
The role forms part of a multi-channel, first point of contact service for a variety of internal and external customers, providing a high quality service across a diverse range of services, that operates across a centralised service area and four (4) separate regional management areas.
The service is provided through various channels, both traditional and contemporary with additional support for our Customer and Emergency Service channels that includes phone, email, web-based enquiries, and social media. Ongoing developments in i...