3rd Line Support Engineer
Location Bromsgrove
Salary – £30-£40k per annum
Full time
Benefits
* 22 days holiday per year plus bank holidays (increases after 3 years)
* Contributory pension scheme (after 3-months)
* Company laptop
* Company mobile phone or contribution to personal mobile phone
* Health Cash Plan (after probation)
Purpose of role:
The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn.
As a business, the company are growing and understand that their people are an important part of what enables this to happen. Due to this growth, they are looking for exceptional people to be part of the team and journey. If you are passionate with a will to succeed, then the company would love to hear from you.
The successful candidate will have a strong understanding of IT technologies with a desire to deliver a high-quality service to external customers.
You will have previous experience of working in a similar role with.
* suitable personal skills to build relationships with colleagues and clients.
* highly effective communication skills and phone manner
* the ability to handle challenging customer situations and work under pressure.
* the ability to prioritise workload and multitask.
* the ability to work in a proactive, methodical manner whilst having attention to detail.
* strong problemsolving skills
Main Responsibiliti...