*We’re looking for a Senior Manager, Consumer Strategy to join us in London, UK.*
The Consumer Strategy team represents the voice of the consumer within Liberty Global. We bring the consumer view and insights to bear on decision making and strategy setting both within Liberty Global and its operating companies.
We inform the organisation through best-in-class research, providing differential insights and cross-market intelligence in order to present actionable recommendations on key strategic topics.
We are agile and support the Group wherever we can to maximise value, ensuring knowledge and best practice is always shared.
Primarily, we are focused on the future and how we can help consumers thrive in a rapidly changing world.
In this role you will be responsible for leading the generation of market and consumer insights to help optimise the Liberty Global portfolio and outline new opportunities for growth. You will expertly influence senior stakeholders to drive favorable outcomes and positive change through your work.
*KEY ACCOUNTABILITIES*
*Strategic project management*
* Lead multiple strategic projects from inception through to actionable conclusions and recommendations
* Manage external agencies and suppliers to deliver on time and within budget
*Consumer insights and research*
* Plan, design and execute consumer research for strategic projects, through a variety of quantitative and qualitative research methodologies
* Utilise various sources and analyse consumer data, to generate actionable insights that inform strategic decision making
*Market analysis*
* Understand the competitive landscape and identify markets gaps to proactively identify business opportunities, with a focus on new revenue
* Build a strong understanding of product market fit, value proposition development and pricing, to define optimal market entry
*Stakeholder management*
* Cultivate and maintain strong relationships with a wide stakeholder group, including local operating companies and senior management
*Represent the voice of the consumer*
* Have a deep understanding of emerging consumer needs and work closely with other strategic departments to define a long-term vision for how we can solve for them
*SKILLS & EXPERIENCE*
* Relevant years of professional experience in a strategic or consumer facing role
* Experience at high growth e-commerce or digital oriented companies, in consumer strategy is required. Companies could include big tech, OTT, social and other digital/ecommerce native organisations
* Has a strong voice in setting strategy and identifying new directions
* Strong analytical and problem-solving skills with the ability to discern key insights
* Is a self-starter and thinks creatively around problem solving
* Thrives on wanting to know why consumers act and feel the way they do
* Has significant experience in designing research projects to proactively answer business questions
* Has strong executive presence and communication skills (both verbal and written)
* Has customer growth experience with experience of launching into a new category
* Has an entrepreneurial mindset and is eager to grow in our unique company culture
*PREFERRED EDUCATION/ QUALIFICATIONS:*
* Bachelors degree or equivalent in Business, Marketing, Economics or a related field
* We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.
*What’s in it for you?*
* Competitive salary + Bonus
* 25 days annual leave with the option to purchase 5 more
* Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
* Matched pension contribution up to 10%
* Access to our car benefit scheme
* Access to our online learning platform to continue to develop and grow your career with us
* The chance to join an innovative, fast-paced and hardworking team
Job Type: Full-time
Benefits:
* Company pension
Work Location: In person