Are you seeking an opportunity in Customer Service?
Do you have a Customer Service background?
If you answered YES, then we have the perfect role for you!
Berry Recruitment has registered a fantastic opportunity to join our client based in Oxford as a Customer Support Advisor.
Role: Customer Support Advisor - Outbound
Location: Oxford
Working hours: Monday to Friday, 37.5 hours per week
Salary: £22,000 - £25,000 per Annum (Depending on Experience)
Benefits:
* 25 days holiday per annum including 3 days between Christmas and New Year
* Hybrid Working - 3 days in office, 2 days working from home
* Contributory pension scheme
* Quarterly complimentary staff lunch
* Free car parking
* Flexi Friday scheme
* Refer a Friend scheme (applicable to some posts)
* Complimentary seasonal fruit and snacks
Key Responsibilities:
1. Build a rapport and strong relationship with customers by advice and support throughout the onboarding process
2. Make 40-50 outbounds calls per day to supplier customers to explain the benefits of the scheme; to help them with their registration for the first time; to assist with renewal of their annual subscription
3. Accurately log and maintain records of customer conta...