Installations Manager
Are you within commuting distance of( West Midlands/ South/South East/Southwest)
Our client are a specialistin the installation of UK manufactured, lightweight Thermotec Insulated conservatory roof replacement panels.
The Installations Manager covers a Geographical region of around 3 to 4 counties, with approximately 6 to 8 Installation teams and is supported by a Planning Administrator in the office.
Purpose of theInstallations Manager:
* To oversee the allocated Geographical Region of Conservatory Roof Installations & Service
* To work continuously to improve the number of installations completed on the 1st visit by improving process and working practice
* To identify and implement training requirements within the Installations Teams ensuring that all Team Members are fulfilling their role and satisfying customer requirements
Responsibilities as Installations Manager:
* Pre-Installation Planning – Ensuring each team has everything they need to do the job 1st time, every time
* Collaborating with the Surveyors to ensure accurate method statements are provided to the Installation Teams with all H & S considerations
* Collaborating with the Warehouse teams to ensure each installation is prepared ready for the teams to collect with every item
* Liaising with both the Planning Manager & Contract Administration Team to ensure that all issues from customers relating to their installation are handled appropriately first time, every time and reduce the ned for repeat visits
* Liaising with the Warehouse team to ensure all products are ready for your Installers, highlighting any product quality control issues
* Carrying out regular Quality Inspections (2 to 3 per day) to ensure a high standard of workmanship
* Creating a suite of metrics and KPIs which report to management how the Installations Department is performing, and the effects of the improvement initiatives are working
* Conducting regular meetings with Installation Teams acting on feedback and improvement suggestions from within the team
* Ensuring effective communication of information between office-based and field-based teams
* Maintaining customer relations, liaising with them to ensure they are receiving effective service and delivery, providing timely solutions to issues as they arise
Experience required as Installations Manager:
* Previous experience as a Conservatory Surveyor or Fitter - ESSENTIAL
* Experience Managing teams of Sub-Contractors / Engineers - ESSENTIAL
* Previous experience in an Installations Manager or equivalent role within the Window, Door, Conservatory or Construction industries - ESSENTIAL
* Ability to communicate with staff of all levels and abilities
* Great planning & organizational skills
* Attention to detail – we need work of a high standard to ensure standards
* Some flexibility in working hours
Terms:
Full Time – 40 hours per week
Operational Bonus related to KPIs
Company van provided and fuel card
Job Type: Permanent
Salary: From £38,000.00 per yearbasic salary
Benefits:
* Company pension
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Referral programme
This is a full time permanent positionfor the successful Installations Manager. For more details simply apply to this job or call Nathan on 07921479890.
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