We are looking for a Shop Manager for a Preloved Womenswear Clothing business. Established two years ago in Rye and recently opened in Tunbridge Wells. The ideal candidate must be able to travel to both Rye and Tunbridge Wells. We are looking to grow the business significantly in the next 5 years and need support to do so.The ideal candidate will have an ability to manage the daily operations of a retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson with proven sales record and be able to share their best practices in order to engage customers. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. The candidate must be committed to working weekends and bank holidays, on a rota system, as required. Both our stores are open 7 days a week, 363 days a year. Responsibilities & SkillsManage daily operations of the business across two locations, Tunbridge Wells & Rye, ensuring sales goals are metHave a very good fashion knowledge (High Street to Designer) and be confident and engaging about fashion in generalThe ideal candidiate will be competent working in both locations on an agreed rota system as well as adhoc visits and staff training daysDirect employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketingAssigns duties to relevant employeesEnsure adherence to health and safety regulations and cleaning requirementsTrack and manage inventory at storeVisual Merchandising experienceShow an ongoing commitment to excellent customer experienceSocial Media knowledge is required and good IT competency including spreadsheets and data handlingQualifications3 - 5 years of retail and retail management experience with demonstrated ability to train employees and be an effective salespersonStrong customer service, management and communication skillsSalary & Benefits by negotiation