Sales Administrator
NG6, Bulwell - excellent public transport links
£24,400 per annum & performance-based bonus scheme (after 3 months’ probation period)
Full Time, Permanent 8.30am - 5.00pm with 1-hour lunch break
As a Sales Administrator, you will be responsible for ensuring smooth communication with customers, efficient order processing and effective coordination of projects from inception to delivery.
Responsibilities:
1. Professionally handle incoming calls and transfer them to the appropriate departments.
2. Process orders efficiently and accurately, ensuring timely delivery.
3. Prepare and provide quotations to customers, and diligently follow up on quotes and ongoing projects.
4. Evaluate project proposals and designs from customers, gathering detailed specifications.
5. Record project details accurately in the CRM system, maintaining thorough documentation and scheduling follow-up activities.
6. Liaise with manufacturers to obtain quotes and, if required, drawings for customer projects.
7. Coordinate the approval process by providing customers with all relevant information, including quotes and drawings.
8. Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.
9. Oversee the entire process from design to sample testin...