Position: Fine Jewellery Deputy Manager
Job Type: Permanent, Full-time
Location: London
Salary: £70,000 per annum plus bonus package
About the Position:
Do you possess a passion for exquisite gems and the discerning clientele who treasure them? Are you a natural leader with a talent for exceeding expectations? Then step into the dazzling world of fine jewellery as our Deputy Manager!
About the Role:
In this exciting role, you'll be the right hand to the Store Director, playing a vital part in the success of our fine jewellery boutique. You'll wear many hats, from driving exceptional sales and building lasting client relationships to fostering a vibrant and motivated team environment.
Key Responsibilities:
* Sales and Customer Service:
* Create a welcoming and knowledgeable environment for a high-end clientele.
* Provide expert advice and recommendations, exceeding customer expectations through personalized service.
* Build rapport and long-term relationships with clients, driving customer loyalty and repeat business.
* Achieve and exceed individual and team sales targets.
* Team Leadership and Development:
* Motivate and coach sales associates, fostering a positive and collaborative team spirit.
* Provide on-the-job training and support, ensuring product knowledge and sales techniques are at the highest level.
* Delegate tasks effectively and ensure efficient and organized floor operations.
* Operations and Administration:
* Assist with inventory management, ensuring stock accuracy and presentation.
* Manage daily cash handling and ensure adherence to company policies and procedures.
* Contribute to store merchandising and window displays, showcasing the jewellery in a captivating way.
* Other Responsibilities:
* Attend industry events and training sessions, staying abreast of current trends and market knowledge.
* Maintain a professional and confident demeanour, reflecting the company's image with grace and excellence.
About the candidate:
* Proven experience in luxury retail, preferably within the fine jewellery industry.
* Excellent communication and interpersonal skills, with the ability to build rapport with a diverse clientele.
* A partner and liaison manager of Harrods relationship.
* Strong sales acumen and a results-oriented approach, consistently exceeding targets.
* Natural leadership qualities, motivating and developing high-performing teams.
* Impeccable product knowledge and understanding of gemstones, precious metals, and jewellery trends.
* Organisational skills and attention to detail, ensuring smooth day-to-day operations.
* Discretion and integrity, handling valuable merchandise with utmost care and professionalism.
* The candidate should have 5-10 years of experience in jewellery and management.
Benefits:
* A competitive salary and benefits package
* The opportunity to work in a dynamic and luxurious environment surrounded by stunning pieces.
* Career growth and development within a reputable and thriving company.
* A chance to make a real impact, exceeding client expectations and driving sales success.
Your journey with IRD
Our dedicated recruitment team is committed to providing a prompt and personable recruitment process. Rest assured; you will receive unwavering support at every step of your journey with us. Apply now by submitting your most recently updated CV, one of our Recruiter will contact you for a discussion on growing your career today.
https://wwwirdconsultancy.com
https://www.linkedin.com/company/ird-consultancy