Lead UX Researcher
Bristol
Hybrid - 3 days pw onsite
£70,000 to £80,000
We currently have a unique opportunity for a Lead UX Researched to join a one of a kind organistation in the not-for-profit space, whose customers are at the heart of everything they do. This is an integral role and will work with the wider organisation to implement, evolve and mature their research ethics/principles and methodology as well as leading and mentoring a small team of UX Researchers. You will be part of a User Experience team which also includes user experience designers, user researchers and a visual designer. The team's aim is to improve the lives of its customers by designing solutions that make it easy for them to interact with them online.
Responsibilities:
1. Work with the wider organisation to evolve and mature our research ethics/principle and methodology.
2. Help to align user research working practices across the wider business, striving to develop the maturity of UX research
3. Play a lead role in continuously improving our research methodology and keeping abreast of new tools and processes.
4. Work with UX researcher day-to-day on the responsibilities outlined for them and help them improve.
5. Plan and facilitate research with our users including customers, dealers and staff.
6. Manage multiple levels of research activities - stra...