Are you an experienced Supported Housing Manager capable of motivating teams to excel by fostering a culture of performance management? An outstanding communicator, adept at presenting care and support issues to customers in an accessible way? Passionate about helping homeless families/ single people prosper in their lives? Adecco Housing are seeking an exceptional Supported Housing Manager on a permanent basis. This is a full-time role located in London, with a 37.5-hour workweek. (Required to work once every two weeks on the weekend, Saturday or Sunday shift)
Overall Responsibility
To work with the Ops Manager to provide people and resource management within two services (15 min walk from each other) effectively to ensure compliance with contractual, regulatory, and business requirements, while delivering excellent, personalised, value for money services to customers. Participate in the effective management of staff, and other resources to ensure commercial viability and strengthen the organisation's market position; and promote a culture of customer engagement in shaping service delivery.
1. Assist in the development, delivery and reporting on team plans for designated service area to evidence high quality service delivery. (1 Deputy manager and 18 supported housing assistants)
2. Ensure customer and staff engagement in the development an...