Temporary Patient Coordinator - Private Woman's Health Clinic
Start date: ASAP
Duration: Ongoing
Location: Harley Street
Pay: £17 p/h
Our client, a reputable health care organisation that specialise in woman's health, is seeking a Temporary Patient Coordinator to join their team. You will play a crucial role in ensuring the smooth running of the clinic and providing excellent patient support.
You MUSThave previous Medical Patient support experience ideally in a private clinic.
Job Responsibilities:
1. Manage the patient flow by proactively keeping track of appointments, patient arrivals, and any delays or issues that may arise.
2. Answer phone calls and assist patients with appointment scheduling, prescription requests, and general queries.
3. Guide patients to our client's website for relevant information and resources.
4. Utilise the clinical system to book or change appointments.
5. Follow up on new patient contacts promptly and schedule their first appointments.
6. Prepare and send out correspondence, blood test request forms, and other necessary documents for upcoming appointments.
7. Handle payment collection, book follow-up appointments, and ensure all tasks related to consultations are completed.
8. Manage patient emails, directing clinical queries to t...