Location:
UK, Germany, Milano, Italy
Your Responsibility:
You will make an important contribution to high service quality by providing excellent technical support for our customers (specialist partners) for our products (inverters, EV chargers, heat pump etc.).
You will support our customers with commissioning, fault diagnosis, and troubleshooting. You are the contact person for ordering spare parts, warranty invoicing, replacement/returns. You will take part in trade fairs and assist with customer training. You will create and maintain the support documents.
Your Profile:
A graduate background in engineering/electronics. Over 2 years industry experience. Service-oriented, good communication skills, like to work with people. Fluent in English, Chinese, or local language is preferred. Be able to work well in a fast-paced environment. Willingness to travel. Driving license.
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