Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head office in Lancaster and will involve remote and on-site support for a user base of over 100 people.
Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support.
Responsibilities include:
* Day-to-day IT support via a Helpdesk system, taking, logging and resolving tickets or escalating if required.
* Setting up new users / desk moves
* Installing software and hardware upgrades
* Repairing and maintaining IT systems, servers and networks.
* Providing Backups and Disaster Recovery.
* Creating and updating any relevant technical documentation.
* Assisting with any existing and new IT projects.
Skills / Experience required:
1. Experience with Office 365 support and administration
2. Knowledge of Azure (desirable)
3. Microsoft Exchange
4. Active Directory
5. Windows Server / Win...