Job Title: Customer Service Administrator
Location: St Leonards on Sea, TN38 9PP
Salary: £25,000 per annum
Job Type: Full time, Permanent, 37.5 hours a week, Monday-Friday 8am - 4pm
Benefits:
25 Days holiday
Death in service cover (after 1 year of service)
Health cashback plan
Benenden Healthcare (after 1 year of service)
Cycle to Work scheme.
Performance based bonus (non-contractual)About Plastipack Ltd:
Plastipack Ltd is a leading manufacturer in the water covering materials industry, specializing in high-quality solutions for various sectors. With a commitment to innovation and excellence, we deliver products that meet the diverse needs of our clients globally.
Day to day responsibilities:
Efficiently and accurately process customer orders, informing customers of receipt, prices, shipping dates and delays
Reserve stock or raise production orders for manufacturing
Work with transport suppliers. Ensuring the despatching and shipping of our product is met with our customer's deadlines. Raising purchase orders for the transport supplier
Administer customs documentation
Assist with other administrative tasks gaining further knowledge and skills
Work with colleagues in all departments, working towards shared company goalsPersonal Attributes:
Willingness to learn
Strong attention to detail
Team Player
Customer Focused
Strong organizational skillsPrevious experience with customer service, transportation, customs and Business Cent...