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Regulation and quality intelligence officer

Permanent
Barchester Healthcare
Intelligence officer
£30,900 a year
Posted: 6 February
Offer description

Remote working - salary £30,900.00

Barchester Healthcare are looking for a Regulation & Quality Intelligence Officer to join our Regulation and Quality Improvement team and play a key role in strengthening oversight, insight and compliance across our organisation.

You'll support the Lead Intelligence Officer by turning complex data into meaningful insight, ensuring our Senior Management Team, Executive Board and Board receive accurate, timely and high-quality reports. Your work will directly influence decision-making, risk management and service improvement.

NEED TO DO:

Monitor internal regulatory activity and analyse weekly reports from the Regulation & Quality Improvement Team

Track statutory notifications and safeguarding referrals, highlighting under-reporting and emerging themes

Provide data and follow-up actions for Senior Management, escalating concerns where needed

Produce clear summary reports on internal quality reviews

Lead reporting for new services, including inspection updates, draft report summaries and risk identification

Track and record CQC Assessment Framework inspections

Maintain external inspection data and provide monthly updates to Managing Directors

Analyse qualitative and quantitative data from internal, local and national sources for Board-level reporting

Identify trends in non-compliance using internal audits and external inspection reports

Monitor regulatory developments across the health and social care sector

Review QIR, clinical governance and health & safety data to identify risks and themes

Support Welltower and APEX reporting on a weekly, monthly and quarterly basis

Collaborate across the Quality, Risk & Compliance Directorate to deliver high-quality analysis and reporting

Prepare ad hoc reports as required

Attend virtual team meetings and twice-yearly in-person events

Work with third-party partners to enhance reporting systems and capabilities

NEED TO HAVE:

Confident analysing complex data

Skilled at spotting trends, risks and opportunities

Comfortable working with multiple systems and data sources

Able to communicate insights clearly to senior stakeholders

Highly organised, proactive and quality-focused


REWARDS PACKAGE:
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

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