Join Our Award-Winning GoodOaks Team and help us set the standard for compassionate, high-quality home care! GoodOaks Homecare is seeking a proactive Field Care Supervisor to join our growing and supportive team. Our mission is to deliver caring, person-centred home care that enables individuals to remain in the comfort of their own homes. As a Field Care Supervisor, you will play a vital role in upholding our excellent standards, supporting care professionals, and ensuring clients receive safe and dignified care every day. What will you do? Provide ongoing support, mentoring and on-the-job guidance for care professionals. Assist with training and inductions to ensure all team members meet the required standards. Promote a positive, collaborative and respectful team culture focused on continuous improvement. Support with rota management and staff cover when required, including covering care calls if necessary. Conduct regular spot checks, competency assessments, and supervisions to support and up-skill the care team. Undertake initial home assessments, care plan reviews and risk assessments for new and existing clients. Respond promptly and professionally to feedback, complaints, or incidents, finding positive resolutions. Ensure accurate and up-to-date documentation (including medication records, care logs, and visit notes). Who are you? You have a caring attitude and a passion for delivering high-quality home care. Experience in a home care, domiciliary care or health and social care setting. Strong communication, leadership, and organisational skills. Flexible approach, able to work varied hours including some evenings and weekends as needed. Confident with IT and digital care management systems. Full UK driving licence and access to a vehicle is essential. Right to work in the UK. What do we offer? Full-time hours with flexible working patterns and rotas. Competitive salary, paid mileage and holiday pay. Ongoing professional development, paid training and career progression opportunities. Long-service bonuses, referral bonuses and paid volunteer days. Employee perks including Blue Light Card discounts. Supportive, caring and people-focused management team. DBS check and right to work verification provided before starting. Advance Your Career in Care with Us If you are passionate about making a difference, developing your career, and promoting the highest standards in community care, we would love to hear from you. Click the apply button below and become a valued member of the GoodOaks team! Office Epsom and Reigate Locations Epsom Hourly salary £13.5 - £17