Ready to step up and take the lead in a fast-paced, exciting environment? At Parkdean Resorts, we’re looking for an inspiring Lead Food & Beverage Supervisor to help support the day‑to‑day running of our vibrant complex. If you’re passionate about great service, love developing people, and thrive under pressure, this role offers the perfect opportunity to shine. As a Lead Food & Beverage Supervisor, you’ll be a key leader within the complex, supporting the delivery of exceptional service across all F&B outlets. You’ll lead and coach Supervisors and Team Members, support operational planning, uphold compliance standards, and act as the senior operational lead when the Complex Manager or Assistant Complex Manager is off‑shift. Your presence on the floor will help create a positive team culture and outstanding guest experiences. What you will be doing Leading food & beverage operations on shift to maintain excellent service, presentation, and guest experience standards. Acting as the senior decision-maker when the Complex Manager or Assistant Complex Manager is absent. Supporting labour control through effective rota planning, deployment, and productivity management. Ensuring the complex is presented to the highest standards and fully compliant with food safety and hygiene policies. Delivering a warm welcome to guests and ensuring service excellence throughout their visit. Using ordering and stock systems accurately to manage food and beverage orders and maintain stock levels. Monitoring waste, stock, and portion control to support gross profit and margin targets. Supporting recruitment, induction, training, and ongoing development of F&B teams. Coaching and mentoring Supervisors and Team Members to maintain a high-performing, positive culture. Working closely with kitchen teams to ensure food is delivered on time, to specification, and to quality standards. Handling guest feedback and complaints confidently and professionally. Ensuring full compliance with financial controls, food safety, health & safety, safeguarding, and mandatory training. Delivering team briefings, effective communication, and on‑shift training to drive performance. About you Experience supervising or leading teams in a fast-paced F&B environment. A strong customer‑focused mindset and passion for delivering outstanding guest experiences. Experience handling stock, cash, and labour controls. Confidence making operational decisions and leading shifts as the senior figure on duty. The ability to coach, inspire, and motivate teams to perform at their best. Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays. Comfort working in a high‑pressure, fast-paced environment. Food Hygiene Level 2 or equivalent (training can be provided). So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training! You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.