About The Role
*Location:*
London (Regent Street)
*Status:*
Full-Time/ PT
*Compensation:*
£14.42/hr
Position Summary
The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations Management team. They are a part of the backbone that keeps the retail store operating at an operationally efficient and effective capacity. They are the gatekeepers of the back house, product organization and upkeep.
Responsibilities
*Primary Responsibilities:*
* Partner with Store Leadership to execute tasks that streamline the product cycle.
* Follow Standard Operating Procedures to ensure product is readily available for clients.
* Ensure assigned tasks are completed in an efficient and accurate manner.
* Provide a friendly and welcoming environment to both our external and internal clients.
* Consistently work with the sales-floor team to ensure customers are receiving product in a timely manner.
* Assist in Operations Management in maintaining a clean and safe workspace.
* Executing any necessary assigned tasks before or after regular store operating hours.
* Ensure adherence to all company policy and procedures.
* Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store customer service.
* Display expert product knowledge of product, company history, company policies and store/company strategies
* Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
Special Projects
* Participate and assist in Physical Inventories as required by the business.
* Assist Merchandising team during visual initiatives as required by the business.
Requirements
*Availability:*
* Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
* Availability to consistently work weekends, special projects, drops/releases or as the business' needs require.
Experience
* 1-2 years working in a retail operations position
* 1+ years in a retail/apparel environment is a plus
Skills/Abilities
* Basic computer skills
* Efficient time management skills
* Ability to multi-task and manage multiple projects at once
* Efficient communication with customers, peers, or Direct-Reports
* Ability to meet the physical requirements of the job
* Ability to lift and move 25lbs.
* Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
* Ability to stand and walk for prolonged periods of time.
Who You Are
Professional Characteristics:
* Team-Player
* Supportive
* Self-starter
* Goal oriented
Personal Characteristics
* Organized
* Communicative
* Reliable & trustworthy