A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Are you passionate about ensuring products meet rigorous GMP and quality standards? Do you thrive in a fast ‑ paced manufacturing environment where accuracy, collaboration, and problem ‑ solving are key? We are seeking a proactive and detail-oriented Quality Assurance Officer to support our Folkestone Manufacturing Plant and Kingsmead Warehouse. The role will focus on GMP quality assurance activities associated with the production and distribution of medical devices and cosmetics, as well as the evaluation of incoming components and packaging materials to ensure compliance with approved specifications. You will play a key role in promoting a strong quality culture, ensuring regulatory compliance, and supporting continuous improvement across operations. What You’ll Do Promote and embed a strong GMP and Quality culture within QA Operations and the wider production environment. Perform GMP quality assurance activities supporting the manufacture and distribution of medical devices and cosmetics. Inspect, sample, and evaluate incoming components and packaging materials against approved specifications. Review, approve, and release components and packaging materials in SAP. Review completed batch records, manage discrepancies, and support batch and finished product release. Manage, document, and investigate deviations, non-conformances, and CAPAs via the Agile system, ensuring timely closure. Maintain accurate and compliant TQM/GMP documentation and records in line with approved procedures and standards. Ensure test methods, work instructions, and specifications are current, approved, and validated where required. Maintain reference samples and controlled artwork libraries for components and packaging materials. Provide quality oversight at goods-in, including rejection labelling and issue resolution. Prepare and issue Certificates of Analysis (CoA) to support product release and distribution. Support and verify GMP compliance on the shop floor through training, collaboration, and inspection. Support investigations into complaints and adverse events related to in-house cosmetic and medical device products. Follow up on line complaints, ensuring root cause analysis and corrective actions are implemented effectively. Work cross-functionally with Production, Planning, R&D, Marketing, and Supply Chain to resolve quality issues. Track, maintain, and report RFT metrics, KPIs, and quality performance data to drive continuous improvement. Support site 5S and continuous improvement initiatives. Skills & Attributes Excellent attention to detail and a systematic approach to work. Computer literate, with proficiency in MS Word and Excel. Self-motivated, with the ability to plan ahead and use initiative. Strong decision-making skills, with the ability to analyse and interpret data accurately. Effective communicator, able to build strong cross-functional relationships. Flexible and adaptable, with a positive approach to change. Education & Experience Previous experience in a Quality Assurance role within a regulated industry (e.g. FMCG, Medical Devices, Pharmaceuticals) is desirable but not essential. Education in a science or engineering-related discipline. Working knowledge of ISO 22716 and/or ISO 13485 is desirable Why Join Us? You’ll play a key role in bringing innovative, high‑quality products to market—working with passionate teams and making a direct impact on product excellence and customer safety. This role is based at our site based in Folkestone, 5 days in the office, This role works Monday – Friday, 8:30am – 5:00pm Monday – Thursday and 9am-4:30pm on a Friday In return we offer a competitive package, including 24 days annual leave, a pension matched up to 9%, an annual Company performance-related bonus, life assurance cover and membership of a health cash plan. For more information on our company, our brands and our culture visit us at http://www.churchdwight.co.uk/ When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679)) and any successor legislation. Candidate Privacy Notice .