Housing Officer
Burton on Trent
Flexible - full time - 37.5 hours per week
Contracted position
Duration - 3-6 months
Hourly Rate - £Negotiable
Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Duties of the Housing Officer role will include, but is not limited to:
1. Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
2. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
3. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
4. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
5. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, ab...