Job Title: Engagement Manager Reference Number: V555 Location: Dumfries and Galloway - West - Home and Community working Contract Type : Fixed Term – 31st March 2026 Hours : 17.5 hours per week Salary : FTE £25,625 (Part time as advertised £12,813) DBS/PVG : PVG Required Job Family: 3 Line Manager : Kim Maxwell – Delivery Leader Closing date: Monday 22nd September – we reserve the right to close this application early if we receive sufficient applications Interview Date/s: TBC Anticipated start date: TBC We reserve the right to close this vacancy early if we receive sufficient applications Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. · We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. · We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. · We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. · We connect businesses with communities, creating meaningful employee volunteering projects. · We show the impact of volunteering and social action, proving how it changes lives for the better. Our promise to volunteers We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. Job Purpose We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Dumfries and Galloway, working specifically in the West of the region. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. As our Engagement Manager, you will directly support people aged 16 who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area. You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across the West of Dumfries and Galloway, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision Here is some of what you’ll be doing, please refer to the full job description for full details : • Engaging directly with people to understand their wants, needs and aspirations and determine the best opportunity for each person, and provide the support they need in advance of volunteering. • Developing and maintaining good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received. • Identifying, creating and developing relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will support the individuals supported to gain experience, confidence and support them on route to a positive destination. • Supporting with funding applications and opportunities • Researching and engaging with partners to provide required coverage of placement sector. • Managing the risk assessment, quality assurance and audit processes as appropriate. • Ensuring monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders. • Ensuring all the above is done with excellent record keeping, in accordance with compliance requirements. • Promoting and representing Volunteering Matters and across Dumfries and Galloway. • Contributing to the wider Volunteering Matters staff teams, upholding our values at all times. Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: · Flexible Working by Default (re hours & place of work) · Unlimited Annual Leave · Employee Pension scheme · Life Assurance · Cycle to Work Scheme · Season Ticket Loan · Employee Assistance Programme · Enhanced sick and family leave. · Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters. Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.