What you’ll do
’You will work a twilight shift, Monday to Friday, 2pm–10pm, leading a fast‑paced distribution centre operation and helping to create an environment where colleagues can thrive. We’re looking for an enthusiastic, resilient and people-focused Shift Manager to join our growing business. Delivering a great customer experience is at the heart of what we do, and the service we provide, combined with product availability, keeps our customers coming back. As we continue to grow, so do the opportunities for development and progression. You’ll be joining a business that will support and challenge you to be your best, with even broader career opportunities available across the Travis Perkins plc group. In this role, you’ll take full responsibility for the distribution centre operation during your shift, leading a team of up to 5 Team Leaders and more than 80 colleagues. You’ll ensure the shift is well organised, fully supported and consistently delivering against operational targets. Your leadership will play a key role in driving productivity, accuracy and continuous improvement, while creating a positive and motivated team culture. Most importantly, you’ll champion a safe working environment where health and safety always comes first, and where every colleague feels valued, supported and able to perform at their best.
Health & Safety
You’ll champion a strong health and safety culture across the shift, ensuring safe working practices are consistently followed. You’ll drive compliance with SOPs and SSOWs, identify trends and implement improvements to maintain a safe and efficient operation.
Operational
Leading through your management team, you’ll ensure operational KPIs and transport SLAs are achieved, while driving efficiency and identifying cost‑saving opportunities. You’ll oversee reporting, manage performance issues promptly and ensure operational processes and data preparation are completed accurately and on time. You’ll work closely with the leadership team, communicating updates and escalating issues where required.
Customer Focus
You’ll keep the customer at the centre of decision‑making, identifying opportunities to improve service and operational performance. You’ll build strong relationships across departments and contribute to commercial review meetings with insight into customer challenges and improvement opportunities.
People
You’ll lead by example to create a positive, engaged and high‑performing team culture. Through clear communication, coaching and regular team briefings, you’ll support colleagues’ development and encourage continuous improvement. You’ll also ensure HR processes and performance reviews are completed effectively and on time.
What you’ll bring
* At least 2 years’ experience in a large-scale logistics or warehouse environment
* Strong understanding of fast-paced warehouse and distribution centre operations
* The ability to make effective decisions and perform well under pressure
* Proven leadership skills, with the ability to motivate, coach and develop teams
* Excellent communication skills, both written and verbal
* Experience managing large, multi-skilled teams
* Strong analytical skills and confidence using IT systems and data to support decision-making
What you’ll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, we offer many opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. We provide training and development, including access to our very own Toolstation Academy programmes. We also offer a range of benefits: 22 days holiday plus Bank Holidays, company pension scheme and life assurance, a bonus scheme, cycle to work scheme, save and buy as you earn, 20 % discount across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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