Job number
COO01289
Faculties
Chief Operating Officer (COO) Team
Departments
Campus Operations
Salary or Salary range
£34,487 - £36,434 per annum
Location/campus
London campuses
Contract type work pattern
Full time - Open ended
Posting End Date
14 Oct 2025
About the role
Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division are responsible for operating various cafes, restaurants, bars and events located across all their Campuses to provide affordable and high-quality food and services for the Imperial community and external clients. They create a valuable resource for Imperial, which in turn supports our academic community of world leaders in the provision of Engineering, Medicine, Natural Sciences, Business Management, Research and Teaching.
We are looking for an experienced Soft Services Coordinator who will be responsible for supporting and assisting the Waste & Recycling Manager in the daily operations of the Waste Team, to ensure that the services, equipment, and environment are maintained to the highest possible standard across all Imperial Campuses.
What you would be doing
You will be responsible for ensuring compliance with Imperial and departmental procedures, health, safety and other legislation in relation to waste and recycling.
You will be to providing a presence in and around the buildings in the designated area, to ensure that the services, equipment and environment are maintained to the highest possible standard on an ongoing basis and that waste is disposed of via the appropriate route.
You will also have Environmental responsibility and will support the Energy, Environment and Sustainability Manager and contributing to Imperial's Environmental Management System.
What we are looking for
* Knowledge of waste and recycling issues and facilities
* Excellent organisational and time management skills, to deliver an efficient and effective service
* Excellent team skills, with the ability to build and sustain effective working relationships (internally and externally) at all levels
* Collaborative approach to tasks to ensure overall goals of the Division are achieved
* Written and verbal communication skills
* Able to deal with less routine queries referring more complex questions to a manager
* Working knowledge of MS Office with the ability to competently use Word, Outlook for e-mail and calendar appointments, together with Excel
* An understanding of the need for excellent customer service and an ability to develop and maintain good working relationships
* Have a proven ability to work within a busy multi-tasking team with a flexible approach to daily work
* Able to plan own activities and those of others
* A level of fitness that enables the post holder to carry out all duties
What we can offer you
* The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
* Benefit from a sector-leading salary and remuneration package (including 39 days' annual leave and generous pension schemes).
* Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
* Interest-free season ticket loan schemes for travel.
* Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
If you require any further details on the role please contact:
Marcin Olejnik –
Closing Date: Midnight on Tuesday, 14 October 2025
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
If you encounter any technical issues while applying online, please don't hesitate to email us at We're here to help.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you'll join us at Imperial College London.
Our Culture
We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.