Nantwich, Commercial Property, Full Time
Job Description
Are you a law graduate with a real interest in Commercial Property and looking to develop your legal career locally? We are seeking a motivated and detail-driven Commercial Property Paralegal to join our friendly and ambitious team at Poole Alcock Solicitors, based in our Nantwich office in Cheshire. This is an excellent opportunity for someone looking to take their first step into legal practice and gain hands-on experience in a thriving and supportive commercial property team. If you are enthusiastic, organised and ready to learn, we would love to hear from you.
You will play a key role in supporting our solicitors and helping us deliver the high-quality service we are known for.
Responsibilities
Customer Service Focus
* To communicate with clients and potential clients in a positive, professional and friendly manner
* To project a positive and professional image, including personal presentation
* To ensure that all client queries are handled efficiently and that information provided to them, and any involved third parties, is accurate and timely
Handing inbound telephone calls
* To ensure that calls (internal and external) are answered promptly (preferably within three rings) and professionally
* To answer inbound telephone calls, assisting the caller and promptly directing them to another member of the team if appropriate
* To co-ordinate a high volume of calls during peak periods, prioritising work and situations
Information management
* To take messages where necessary and direct these to an appropriate member of staff in a timely manner
* To pass on messages to clients and third parties where appropriate
* To provide accurate information to clients and third parties
* To respect the sensitive and confidential information disclosed by clients
Staff awareness
* To maintain good working relationships with colleagues
* To provide cover for colleagues where appropriate (including colleagues from different teams/office locations)
* To ensure the proper handover of work to colleagues covering you during periods of leave/absence
* To use departmental and office directory to ensure efficient transfer of calls, both internally and to all other office locations
Administration & Case Management
* To provide general administrative support to colleagues where needed
* To prepare correspondence and documents where appropriate
Benefits Include
* Learn directly from senior solicitors and build strong foundations for your legal career
* Competitive Salary
* Enhanced Annual Leave
* Entitlement to join company pension scheme
* Entitlement to participate in the firms cash healthcare scheme
* Staff incentive scheme
How to apply
We will be reviewing applications as they are received, and early applications are encouraged due to the quick turnaround for this position.
By email
Please email your CV, application form and separable monitoring form to .
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