The Role
We are seeking a hands‑on IT Engineer to support and maintain IT systems, infrastructure, and end‑user services within a fast‑paced SME environment. You’ll provide 1st and 2nd line support, manage core systems, liaise with third‑party suppliers, and help improve IT security, resilience, and service delivery.
This role offers a high level of autonomy and close collaboration with internal stakeholders and Group / HQ IT teams.
Key Responsibilities
* Provide 1st & 2nd line IT support to users
* Support and administer Windows Server, Active Directory, DNS / DHCP
* Manage Microsoft 365 user administration
* Maintain networks, Wi‑Fi, VPNs, and firewalls
* Support endpoint deployment, patching, and asset management
* Assist with cybersecurity controls, audits, and documentation
* Liaise with third‑party IT and telecoms providers
* Support ERP / NAV user access and connectivity (desirable)
About You
Essential :
* Proven IT support or infrastructure experience (SME preferred)
* Strong Windows 10 / 11 and Windows Server knowledge
* Experience with Active Directory, Group Policy, Microsoft 365
* Solid understanding of networking (LAN, Wi‑Fi, VLANs, VPN)
* Confident supporting non‑technical users
Desirable :
* Dynamics NAV / Business Central experience
* UniFi networking experience
* PowerShell scripting
* Exposure to IT security frameworks or audits
Why Join?
This is a high‑impact role within a global organisation entering an exciting phase of UK growth. You’ll play a key part in supporting the business, improving IT resilience, and working with cutting‑edge technology in a stable, forward‑thinking environment
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