Operations Manager
Horsham, West Sussex
Competitive Salary (Dependent on Experience)
Full Time, Permanent
The Opportunity
We’re looking for an experienced Operations Manager to take ownership of day-to-day operational performance within a complex engineering and manufacturing environment.
This is a key leadership role, responsible for ensuring efficient delivery, alignment of demand and supply, and continuous improvement across an Integrated Portfolio Team (IPT). You’ll act as the link between engineering, manufacturing, and delivery functions—driving performance, improving processes, and ensuring operational excellence.
Key Responsibilities
Operational Leadership
Lead daily operations to ensure efficient and on-time delivery
Own demand and supply alignment, proactively managing risks and opportunities
Monitor KPIs and drive improvements in productivity, quality, and efficiency
Ensure compliance with industry standards, company policies, and HSE requirements
Take ownership of “make vs buy” decisions in collaboration with key stakeholdersPeople Management
Lead, coach, and develop teams within a matrix structure
Oversee planning, scheduling, and resource allocation
Promote a positive, safe, and accountable working culture
Support performance management, training, and development initiativesProcess & Continuous Improvement
Identify operational bottlenecks and implement improvements
Drive continuous improvement using Lean, Six Sigma, or similar methodologies
Ensure SOPs, work instructions, and processes are standardised and up to date
Support design for manufacture (DFM), assembly (DFA), and lifecycle (DFL) reviewsFinancial & Resource Management
Manage operational costs and drive efficiency against budget targets
Support forecasting, capacity planning, and cost reduction initiatives
Ensure effective utilisation of labour, materials, and equipment
Develop and maintain capacity plans aligned with business needsCross-Functional Collaboration
Work closely with Engineering, Supply Chain, Manufacturing, Quality, and Finance
Support new product introductions from an operational readiness perspective
Provide operational insights to support strategic decision-makingCustomer & Stakeholder Management
Ensure customer expectations and service levels are consistently met
Resolve escalated issues quickly and effectively
Build strong relationships with internal and external stakeholders
What We’re Looking For
Experience
Proven experience in operations management within a manufacturing or engineering environment
Experience working within a matrix organisation
Strong background in performance management, planning, and operational delivery
Experience with MRP/ERP systemsSkills & Knowledge
Strong understanding of workflow optimisation and operational processes
Experience with Lean, Six Sigma, or continuous improvement tools
Strong analytical and data-driven decision-making skills
High level of IT literacy, including Microsoft OfficeLeadership & Behaviour
Hands-on leadership style with strong team development capability
Excellent communication and stakeholder management skills
Ability to drive change and lead operational improvements
Strong organisational and problem-solving ability
If you’re an experienced Operations Manager looking to take ownership of a critical function within a complex manufacturing environment, please contact Max Sinclair - (url removed)
Please note candidates need to have the right to work in the UK and be able to pass SC clearance with a minimum of 5 years residency in the UK