Front Office Night Host
Salary: £27,253 + Tronc
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Just some of the benefits you will enjoy as a Front Office Night Host at Andaz London Liverpool Street, a concept by Hyatt Hotels
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Free meals on duty
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Business attire laundered complimentary
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About You
You have previous experience in guest reception and front office operations, ideally within a premium hospitality environment. Highly dependable and organised, you excel at managing multiple tasks while ensuring a calm and welcoming atmosphere during the night shift. With strong communication and problem-solving skills, you take a guest-focused approach in everything you do. Your professionalism, attention to detail, and ability to work independently make you a trusted presence, ensuring every guest feels safe, comfortable, and cared for throughout their stay.
What you will do as a Front Office Night Host
Enabling a smooth arrival and departure experience including providing a detailed room orientation and assistance with delivering luggage
Ensuring that all guests have the appropriate credit facilities established; and handling cash transactions and billing
Assisting with guest requests throughout their stay and handling guest complaints
Maximizing revenue opportunities through up selling
Providing extensive knowledge of the available Hotel services and facilities, as well as information and assistance regarding the surrounding areas of the Hotel
About Andaz London Liverpool Street
Joining Andaz London Liverpool Street is choosing a5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.
At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care.
Next steps: Apply today for this Front Office Night Host role and start your journey with Andaz London Liverpool Street! Please note that, at this time, we are only able to consider applicants who have the existing right to work in the United Kingdom, as visa sponsorship is not available for this position.
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